Verisign is the leading provider of trusted infrastructure
online businesses and individuals, enabling secure
e-commerce and communications. With its acquisition of Network Solutions,
it is now a world leader in domain name registration
and related identity services.
Verisign was experiencing extraordinary growth, and suffering
from lack of integrated business processes and lack
of visibility to enterprise information.
They were gearing for large-scale acquisitions,
and existing systems would not support their needs
for integration, multiple locations, and consolidation
of multiple lines of business.
Within their existing systems, they did not have a consolidated
customer master, making it impossible to have a global
view of their customers and the products sold.
They also had no ability to “define” standard
products and therefore had no inventory visibility.
To enable the company to continue growing at
this rate and to improve operations and efficiencies,
executive management determined the need to implement
an integrated financials, order management, distribution,
and HR system.
Quovera’s proposed team of consultants brought many years
of experience implementing Oracle Applications and
deploying best practices.
We had strong credentials in application integration.
And most importantly, through our eProducts
and methodology, we proposed an implementation plan
that was a shorter timeline than our competition’s and included more functionality.
Benefits / System Characteristics
Consolidation of Verisign and Network Solutions financials
through standard Oracle Multi-Organization functionality.
Seamless integration of Verisign’s proprietary Order Mgmt.
systems to Oracle Applications.
Development of formal SKU item numbering for products and
services, and consolidation into a single item master
for all operations.
Ability to track product through its lifecycle
Faster order fulfillment with instant credit card processing
& email verification of order status.
Inventory availability check at order entry
Real-time credit card processing
Real-time customer order status emails
Real-time interfaces between applications
Roll-out of automated and integrated HR system across the
Technologies and Solutions
Oracle Financials, Purchasing, Order Entry, Inventory, and
Human Resources in a hosted environment
Email integration with Outlook
Web orders integration with AR
Engagement completion: 4 calendar months for Verisign; same
for Network Solutions