Toyota’s Customer Service Division, Accessories Department.
Supply Chain Group’s TALON (Toyota And Lexus
Options Network) project.
To increase inventory turnover of accessories for improved
To increase in-stock availability for higher order fulfillment
percentages and customer satisfaction.
To reduce system-wise accessories inventory.
To reduce lead time for accessorizing vehicles.
To better utilize seasonality in inventory planning.
To understand the demand signal and its causes.
To formalize /standardize forecasting techniques.
To improve forecasting efficiency.
Quovera demonstrated a superior understanding of complex,
high-volume, configurable product environment and
an excellent track record in successful change management
and i2 Demand Planner / PRO (Product Relationship
Improved forecast accuracy
Shortened forecast cycle time (reduced the forecast cycle
from 10 days to 1 day)
Improved forecasting efficiency
Implementation of standardized forecasting methods (centralized
forecasting departments so that suppliers dealt with
1 instead of 3 groups).
A forecasting system covering 1200 parts and 20 destinations.
Process improvements to standardize and shorten
the lead time. Education
on inventory planning and forecasting concepts and
training on use of the new system.
Performance metrics and change management deployment.
i2’ Demand Planner (DP) / Demand Analyzer (DA) and Product
Relationship Object (PRO) products. HP server / HP