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case study: New York State OASAS

Client

The Office of Alcoholism and Substance Abuse Services is the largest drug and alcohol prevention and treatment agency in the nation. Responsible for developing and managing New York Stateís policy on chemical dependence, OASAS works through a comprehensive network of more than 500 government, private and voluntary sector agencies providing prevention and treatment services to individuals and families suffering from alcohol and substance abuse. In carrying out its mission, the agency licenses service providers, credentials prevention and treatment professionals, funds the statewide network of services, conducts research and educates the public on the risks associated with alcohol and substance abuse.  

The Award-Winning Application

The Office of Alcoholism and Substance Abuse Services has introduced a new award-winning state-of-the-art Web application to streamline and improve the functionality of a client reporting system that all local government, nonprofits and propriety organizations treating substance abuse clients in New York are mandated to use by both the State and Federal Government. The application has 1,500 users from 474 programs across the State and processes approximately 300,000 transactions per year. The application was awarded the highest honors by Government Technology at its GTC East 2005 tradeshow, having been included in the Best Solutions Showcase.

The new application reduces OASASí and local organizationsí administrative costs associated with a legacy application that required extensive local user training and the user purchase of special software and hardware to operate. The new application provides a single sign-on for users, on-line user tutorials, enhanced business rules and GUI interfaces that improve the ease of use. Local organizations can also reengineer their operating practices to transfer reporting responsibilities from specially trained employees to the organizationís clinical staff and thus save on staffing costs, as well as use enhanced management tools for improving the organizationís administration of services.

In creating this application, OASAS partnered with Quovera, a management and IT consulting company contracted with the State of New York and having expertise in Oracle and Java technology. Agency application development employees and Quovera technical experts worked cooperatively as a unified team to migrate the OASAS legacy application to J2EE standards and create one of the first New York State agency applications using the latest in Oracle Web development technologies, including JDeveloper 10g and JHeadstart, Oracle User Interface XML, Oracle portal, LDAP compliant SSO, Oracle Reports, and an Oracle 9i database.