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case study: Mirapoint


Founded in 1997, Mirapoint is the pioneering developer of award winning Internet message server appliances and Internet message routers and switches. These products are tightly integrated hardware and software solutions designed specifically to route, store and access Internet messages. Simple to deploy, they provide the foundation for developing a highly optimized Internet messaging infrastructure that is predictably reliable, low in maintenance and will scale as and where you need, to suit your growing business needs.


Business Case

Mirapoint’s CFO recognized the advantages of Financial Business Intelligence as a competitive weapon and clearly understood the benefits of BI infrastructure.  The CFO used  financial information to actively manage every business unit in the company and successfully guide Mirapoint’s financial future.  Specific objectives for building the financial and sales intelligence infrastructures were:

·          Verify Oracle ERP implementation and the accounting hierarchies

·          Integrate all financial data from Oracle ERP system

·          Develop web enabled, on-line analytics to provide up-to-the-minute
   financial and sales information including

-         BBB (Bookings, Billings and Backlog) by Geography, Sales-reps, Channel, Booking Margins

-         Cash Flow analysis including revenues by rep, product line, channel

-         Balance Sheet and Income Statement

-         P&L Statement (Gross Margin & Profits by dept. product line, regions, sales-reps)

-         AR / AP details including Aging, Inventory Analysis

-         Budget Vs Forecast Vs Actuals


Why Quovera?

Mirapoint selected Quovera after a rigorous and competitive selection process because of Quovera’s business and technology expertise, strong partnership with Cognos, reduced risks because of our unique, time tested and proven methodology (8-10 week implementation cycles) and ultimately our competitive cost. In addition, Mirapoint wanted a Full Service Provider (FSP) to host its IT infrastructure and signed-up for Quovera’s ASP, ERP and BI managed services as well.


The Quovera Solution

Quovera solution involved understanding business requirements of various functional groups (finance, sales, marketing), development of enterprise architecture and data model for analytics & reporting (Business Intelligence) infrastructure, a phased implementation plan (with each phase no longer than 6-8 weeks) and then physical installation and implementation of Sun Solaris hardware, Oracle database and Cognos analytical tools (IWR and PowerPlay). Solution also included development and implementation of various end-user reports including on-line analytics and an executive dashboard using Cognos Visualizer.


Business Benefits

·          Integrated, accurate and consistent data across enterprise

·          Upto-date visibility of the financial picture

·          Improved profitability and increased revenues per customer and
   by product, sales-reps, channel and geography

·          Reduced cost of sales, inventory, operations and support

·          Increased Operational efficiencies


Technologies and Solutions

·           Sun Solaris 2.7, E250 Hardware

·           Oracle 8.x databases

·           Cognos Impromptu Web Reports (IWR), PowerPlay and Visualizer