quovera > case studies > handspring
case study: Handspring


Handspring is a leader in the design, development and distribution of handheld computing products. Handspring was founded in 1998 by the management team which introduced the Palm Pilot at Palm Computing in the 1990’s:  Jeff Hawkins, Donna Dubinsky, and Ed Colligan.


Business Challenge

Handspring was a young company utilizing newly developed technology with plans for complete internet commerce and an IPO.  The company required new business processes to support the E-commerce model of web based ordering, payment and tracking.  Handspring also required a platform from which it could easily expand to support global operations, but could afford to contribute only limited resources to implement and support the applications.


Why Quovera?

Handspring was impressed by Quovera’s reputation for meeting aggressive deadlines leveraging limited client resources.  Quovera’s outsourced DBA support offering also appealed to Handspring. Quovera was able to succeed by utilizing their q-products to provide process deployment with process flows, pre-defined templates, by an experienced consulting team to produce a scalable platform utilizing best practices.


Business Benefits / System Characteristics

        Provided integrated and scalable Oracle business systems to support all key mission critical business processes.

        Development of inventory structure to provide controls for purchasing, order management and invoicing.

        Financial reporting visibility to better control business costs.

        Integrate drop-ship functionality with 3rd party product fulfillment provider.

        Business Intelligence reporting to track key operating metrics.

        Outsourced DBA function to support implementation as well as production systems.

        Implementation and support for custom document printing of Checks, PO’s and Invoices.


Technologies and Solutions

        Oracle Financials, Purchasing, Inventory, Order Management.

        Custom Business Intelligence reporting data mart.


Engagement completion: 3 calendar months